Show pageOld revisionsBacklinksFold/unfold allBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. ===== Subscription ===== Manage your subscription plan, add-ons, billing details, and payment method. === Accessing Settings === - Log on to [[https://app.chillhub.com.my|Chillhub App]] - Open the user menu - Located on top right of the app toolbar - Navigate to the Settings menu. \\ {{gallery>:subscription:subscription_1.jpg?200x0&crop=off&0}} * //Note: Billing, Card Payment, and Cancel Subscription sections are not shown for self-hosted deployments. Only add-on selections (Sub-users, Advanced Capability Bundle, AI Productivity) are configurable, as billing is managed separately for self-hosted installations.// \\ {{gallery>:subscription:subscription_2.jpg?500x0&crop=off&0}} === Subscription Plan === * **Standard Plan**: RM49/month. Includes Invoicing, Job Scheduling, Quotation, Expenses, Delivery, Credit/Debit Notes, Sales Order, Purchase Order, Inventory, Accounting, and Payment. == Add-On: 10 Sub-users == * Add additional sub-user logins in blocks of 10, at RM20/month per block, with role-based access control to manage permissions efficiently. * **Add-On Qty**: Use {{mdi>minus}} / {{mdi>plus}} to adjust the number of blocks purchased. \\ //Shows "Up to X users" based on the quantity selected (Qty × 10).// * //Note: A sub-user can also be configured as an API Key instead of a regular login, allowing external systems to communicate with Chillhub programmatically.// == Add-On: Cloud Storage == * Securely store all your attachments in a scalable cloud storage system. * **Included in Standard Plan**: 5 GB. * Additional storage costs RM7/month per 10 GB. * **Add-On Qty**: Use {{mdi>minus}} / {{mdi>plus}} to adjust the number of additional 10 GB blocks. \\ //Shows Total Storage as 5 GB + (Qty × 10 GB).// * **What uses cloud storage**: Uploaded purchase invoices, expense receipts, customer digital signatures, job completion notes, and media attachments from scheduled jobs are all stored here. * **Freeing up space**: If you're running low on storage, go to **User Menu** -> **Data Purging**. - Select a purge date //(files older than this date become eligible for removal)//. - Under the **File Storage** section, then check only the specific file type(s) you want to remove. - {{mdi>download}}: Download the affected files as a ZIP archive before removing them, if you'd like to keep a local copy. - Confirm to permanently remove the selected files and reclaim storage space. == Add-On: Advanced Capability Bundle == * RM15/month. Enable to activate all of the following together: * **Sales and Service Tax (SST)**: Apply SST to invoice items and automatically calculate the tax payable. * **UOM Conversion**: Maintain precise inventory levels across different units of measure, from boxes to individual pieces. * **Multi-Currency**: Issue invoices and receive payments in any international currency. * **Enable Bundle** toggle: Turns the entire bundle on or off. == Add-On: AI Productivity (Pay-As-You-Go) == * {{mdi>creation}} //Experimental// – A usage-based add-on covering the following AI features: * **AI Data Assistant**: Ask AI questions about your business data (AI Assistant) * **AI Extract Profile**: Extract customer & supplier information from text or images * **AI Extract Expense**: Extract expense details from receipts * **AI Extract Purchase Invoice**: Capture purchase invoice items and pricing * **AI Extract Bank Statement**: Reconcile bank transactions in seconds * 🎁 Enjoy 500 free credits every month for AI features. * ⚡ Beyond the free tier, usage continues seamlessly at RM0.01 per credit, billed on your next invoice. * **Enable AI Productivity** toggle: Turns this add-on on or off. == Monthly Subscription Fee == * Displays the total recurring monthly fee, calculated as: Standard Plan (RM49) + (Sub-user Qty × RM20) + (Storage Qty × RM7) + (RM15 if Advanced Capability Bundle enabled). \\ //AI Productivity is billed separately based on actual usage and is not included in this fixed monthly total.// * //Note: Changing your plan or add-ons mid-cycle may result in prorated charges or credits, applied to your next invoice.// === Subscription Detail === * **Status**: Current subscription status (e.g. active, trialing, canceled), or "not subscribed" if none exists. * **Start Date**: The date your subscription began. * **Trial Ends**: The date your trial period ends, if applicable. * **Next Billing**: The date of your next billing cycle. * **Credit Balance**: Any account credit balance available, in RM. * {{mdi>alert}} **Authentication Required** button: Appears when a pending payment requires additional card authentication (e.g. 3-D Secure). Click to complete authentication via Stripe. \\ //Only enabled when a payment is actually pending authentication.// === Card Payment === * **Update Card** checkbox: Enable to enter new card details; leave unchecked to keep your currently saved card. * When not updating, your current card is shown masked (e.g. //xxxx xxxx xxxx 1234//). * When updating, enter your **Card Number**, **Expiry**, and **CVC** via the secure Stripe card fields. * All payments are securely processed by Stripe; Stripe's terms and privacy policy links are shown below the card fields. * By subscribing, you acknowledge your subscription will automatically renew and your card will be charged the subscription fee until cancelled. === Cancel Subscription === * Your subscription remains active until the end of the current billing period after cancellation. * {{mdi>cancel}} The action button changes based on your current subscription state: * **Cancel Subscription**: Shown for an active subscription. Confirms before cancelling at the end of the current period. * **Uncancel Subscription**: Shown if a cancellation is already pending. Confirms before stopping the pending cancellation. * **Subscribe Again**: Shown if there is no subscription, or it has already been canceled. Confirms before resubscribing. * //Note: This button is disabled while your subscription is in a trial period.// subscription.txt Last modified: 2026/09/28 09:27by chillhubadmin