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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| schedule [2025/02/20 07:48] – chillhubadmin | schedule [2026/04/27 08:32] (current) – chillhubadmin | ||
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| ===== Scheduling ===== | ===== Scheduling ===== | ||
| Please refer to the guide below for detailed information on scheduling module. | Please refer to the guide below for detailed information on scheduling module. | ||
| + | \\ {{youtube> | ||
| ++++ Manage Schedules: Overview of all scheduled tasks, deliveries, and services in either a calendar or list view | | ++++ Manage Schedules: Overview of all scheduled tasks, deliveries, and services in either a calendar or list view | | ||
| === Manage Schedules === | === Manage Schedules === | ||
| Line 17: | Line 18: | ||
| * {{mdi> | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| - | * {{mdi> | + | * {{mdi> |
| - | * {{mdi> | + | |
| - | * {{mdi> | + | * {{mdi> |
| - | * A badge indicates the number of open submissions. | + | |
| - | * Take one of the following actions on open requests: | + | * {{mdi> |
| - | * Schedule | + | * A badge indicates the number of open submissions. |
| - | * Creating invoice | + | * Take one of the following actions on open requests: |
| - | * Create sales order | + | * Schedule |
| - | * Create quotation | + | * Creating invoice |
| - | * Saving customer details. | + | * Create sales order |
| + | * Create quotation | ||
| + | * Saving customer details. | ||
| * Views Tab: | * Views Tab: | ||
| * **Calendar**: | * **Calendar**: | ||
| Line 32: | Line 35: | ||
| * **Notes**: Displays daily notes for quick reference. | * **Notes**: Displays daily notes for quick reference. | ||
| * **Events**: | * **Events**: | ||
| - | * Display time, ✔(completed | + | * Display time as //Planned// or // |
| + | * {{mdi> | ||
| * Event color is determined by the assigned team color configured in user settings. | * Event color is determined by the assigned team color configured in user settings. | ||
| * Clicking on an event or note opens a **context menu** with the following options: | * Clicking on an event or note opens a **context menu** with the following options: | ||
| * {{mdi> | * {{mdi> | ||
| - | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| * Schedule a new job by **clicking or dragging** in an empty time slot in the calendar area. | * Schedule a new job by **clicking or dragging** in an empty time slot in the calendar area. | ||
| * Add new notes by clicking an empty space in the " | * Add new notes by clicking an empty space in the " | ||
| Line 43: | Line 49: | ||
| * {{mdi> | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| - | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| * **Status**: Shows the current status of the scheduled job (e.g., Pending, Completed, Cancelled) | * **Status**: Shows the current status of the scheduled job (e.g., Pending, Completed, Cancelled) | ||
| * {{mdi> | * {{mdi> | ||
| + | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| Line 54: | Line 63: | ||
| * **City**: The city of the job location. | * **City**: The city of the job location. | ||
| * **Contact No.**: The customer' | * **Contact No.**: The customer' | ||
| + | * **Terms**: The payment terms agreed with the customer. | ||
| + | * **External Code**: External reference code used to link this customer to an external accounting system. | ||
| * **Team**: The assigned team responsible for the job. | * **Team**: The assigned team responsible for the job. | ||
| * **Employee**: | * **Employee**: | ||
| * **Tasks**: The list of specific tasks to be performed. | * **Tasks**: The list of specific tasks to be performed. | ||
| - | * **From**: The starting time of the job. | + | * **From**: The //Planned// or //Actual (Planned)// |
| - | * **To**: The ending time of the job. | + | * **To**: The //Planned// or //Actual (Planned)// |
| * **Invoice No.**: The invoice number linked to this job. | * **Invoice No.**: The invoice number linked to this job. | ||
| * **Sales Order No.**: The sales order number associated with this job. | * **Sales Order No.**: The sales order number associated with this job. | ||
| * **Delivery Order No.**: The delivery order number linked to this job. | * **Delivery Order No.**: The delivery order number linked to this job. | ||
| + | * **Job Completion Note No.**: The job completion note number linked to this job. | ||
| * **Amount**: The total amount expected to be received or earned from the job. | * **Amount**: The total amount expected to be received or earned from the job. | ||
| - | * **Remark**: Any additional notes or comments related to the job. | + | * **Remark**: Any additional notes or comments related to the job. |
| + | * **Attachment**: | ||
| ++++ | ++++ | ||
| === Job Appointment Form === | === Job Appointment Form === | ||
| Line 75: | Line 88: | ||
| * If the amount to receive on the scheduled date is different, uncheck **Auto Link Amount** and enter the correct amount manually. | * If the amount to receive on the scheduled date is different, uncheck **Auto Link Amount** and enter the correct amount manually. | ||
| * **Delivery Order No.**: If a delivery note exists with a matching delivery date, it will be automatically linked to the scheduled job. | * **Delivery Order No.**: If a delivery note exists with a matching delivery date, it will be automatically linked to the scheduled job. | ||
| + | * **Job Completion Note No.**: If a job completion note exists with a matching service date, it will be automatically linked to the scheduled job. | ||
| ++++ | ++++ | ||
| ++++ Job Appointment: | ++++ Job Appointment: | ||
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| * **Status**: Shows the current status of the scheduled job (e.g., Pending, Completed, Cancelled) | * **Status**: Shows the current status of the scheduled job (e.g., Pending, Completed, Cancelled) | ||
| * **Date**: Date of the job appointment | * **Date**: Date of the job appointment | ||
| - | * **From**: The starting | + | |
| - | * **To**: The ending | + | |
| + | * **To**: The planned end time of the job. | ||
| + | * {{mdi> | ||
| + | | ||
| + | * **From**: The actual start time of the job. | ||
| + | | ||
| * **Industry Filter**: Used to filter task selection | * **Industry Filter**: Used to filter task selection | ||
| * **Tasks**: Select one or multiple tasks to be performed. | * **Tasks**: Select one or multiple tasks to be performed. | ||
| Line 88: | Line 107: | ||
| * **Employee**: | * **Employee**: | ||
| * **Customer** | * **Customer** | ||
| - | * {{mdi> | + | |
| - | * Visit [[https:// | + | |
| - | * **Customer**: | + | * Visit [[https:// |
| - | * **Contact No.**: The contact number for the customer. | + | * **Customer**: |
| - | * **Individual/ | + | * **Contact No.**: The contact number for the billing |
| - | * **ID Type**: The type of identification used, such as NRIC, BRN (Business Registration Number), Passport No., or Army ID. | + | * {{fa> |
| - | * **ID No.**: The customer identification number corresponding to the selected ID type. \\ //Note: For BRN, use the new format (e.g., 202001234567).// | + | * **Person in Charge**: The main contact person at the billing customer’s company. |
| - | * **SST Reg. No.**: The Sales and Services Tax (SST) registration number of the customer (Only required for SST-registrant) \\ // | + | * **Email Address**: The billing customer' |
| - | * **Tax Identification No.**: Tax Identification Number (TIN) of the customer. Company TIN is mandatory, while the **Default TIN** can be used for individuals. \\ //E.g. C2584563222// | + | |
| - | * {{mdi> | + | * **ID Type**: The type of identification used, such as NRIC, BRN (Business Registration Number), Passport No., or Army ID. |
| - | * **Use Default TIN**: Use // | + | * **ID No.**: The customer identification number corresponding to the selected ID type. \\ //Note: For BRN, use the new format (e.g., 202001234567).// |
| - | * **Address**: | + | * **SST Reg. No.**: The Sales and Services Tax (SST) registration number of the customer (Only required for SST-registrant) \\ // |
| - | * **Postcode**: | + | * **Tax Identification No.**: Tax Identification Number (TIN) of the customer. Company TIN is mandatory, while the **Default TIN** can be used for individuals. \\ //E.g. C2584563222// |
| - | * **City**: | + | * {{mdi> |
| - | * **State**: The state of the job location. | + | * **Use Default TIN**: Use // |
| - | * **Country**: | + | * **Address**: |
| + | * {{mdi> | ||
| + | * **Postcode**: | ||
| + | * **City**: | ||
| + | * **State**: Billing state of the customer | ||
| + | * **Country**: | ||
| + | * **Terms**: | ||
| + | * **External Code**: External reference code used to link this customer to an external accounting system. | ||
| + | * Only available when integration with an external accounting system is enabled. Please contact Chillhub for more information. | ||
| + | * Select //<< | ||
| + | * A //Default Debtor// Code can be configured in the system settings and selected for general or walk-in customers. | ||
| + | * **Clear all** button: Reset all entered customer billing info and start fresh. | ||
| + | * **Delivery**: The customer' | ||
| + | * **Different from billing info**: Enable this option if any customer' | ||
| + | * **Customer**: | ||
| + | * **Contact No.**: The contact number for the delivery customer. | ||
| + | * {{fa> | ||
| + | * **Person in Charge**: The main contact person at the delivery customer’s company. | ||
| + | * **Email Address**: The delivery customer' | ||
| + | * **Address**: | ||
| + | * {{mdi> | ||
| + | * **Postcode**: | ||
| + | * **City**: Delivery city of the customer | ||
| + | * **State**: Delivery state of the customer | ||
| + | | ||
| + | * **Clear all** button: Reset all entered customer delivery info and start fresh. | ||
| * **More Information** | * **More Information** | ||
| * **Sales Order No.**: The sales order number linked to the job. (Auto populated if job is scheduled from sales order) | * **Sales Order No.**: The sales order number linked to the job. (Auto populated if job is scheduled from sales order) | ||
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| * **Amount to Receive**: The total amount expected to be received or earned from the job. | * **Amount to Receive**: The total amount expected to be received or earned from the job. | ||
| * **Auto Link Amount**: Automatically links the invoice or sales order amount as the **Amount to Receive**. | * **Auto Link Amount**: Automatically links the invoice or sales order amount as the **Amount to Receive**. | ||
| - | * **Delivery | + | * **Delivery |
| * Automatically populated if a delivery note exists from the associated invoice or sales order with a matching delivery date. | * Automatically populated if a delivery note exists from the associated invoice or sales order with a matching delivery date. | ||
| + | * **View Document**: Opens the delivery note for viewing and allows the customer to sign digitally. | ||
| + | * **Job Completion Note No**: The job completion note associated to the job. | ||
| + | * Automatically populated if a job completion note exists from the associated invoice or sales order with a matching service date. | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * **View Document**: Opens the job completion note for viewing and allows the customer to sign digitally. | ||
| * **Remark**: Any additional notes or comments related to the job. | * **Remark**: Any additional notes or comments related to the job. | ||
| + | == Form Actions == | ||
| + | * **Save & Close**: Save and close the form | ||
| + | * **Save as Pending**: Save changes while keeping the job in pending status. | ||
| + | * **Save as Started**: Save changes and mark the job as started. | ||
| + | * **Save and Complete**: Save changes and mark the job as completed. | ||
| + | * **Save and Cancel**: Save changes and cancel the job. | ||
| + | * **Save & Continue**: Save and leave the form open | ||
| + | * **Save as Pending**: Save changes while keeping the job in pending status. | ||
| + | * **Save as Started**: Save changes and mark the job as started. | ||
| + | * **Save and Complete**: Save changes and mark the job as completed. | ||
| + | * **Save and Cancel**: Save changes and cancel the job. | ||
| + | * **Upload Media**: Upload photos or files related to the job. //(e.g. site photos, documents, or supporting images)// | ||
| ++++ | ++++ | ||
| ++++ Daily Note: Create or edit daily note for reference | | ++++ Daily Note: Create or edit daily note for reference | | ||
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| * **Remark**: Notes or comments for reference on the selected date. | * **Remark**: Notes or comments for reference on the selected date. | ||
| ++++ | ++++ | ||
| + | ++++ Recurrence: Set Up a Recurring Schedule | | ||
| + | == Recurrence Form == | ||
| + | \\ {{: | ||
| + | * **Start Date**: The start date of the recurrence. //Default: Uses the selected job’s appointment date.// | ||
| + | * **End Date**: The end date of the recurrence. //Note: The recurrence period cannot exceed one year.// | ||
| + | * **Frequency**: | ||
| + | * //Daily// – The job repeats every day. | ||
| + | * //Weekly// – The job repeats on selected days of the week. | ||
| + | * Weekday toggle buttons will be displayed for selection. | ||
| + | * //Monthly// – The job repeats on selected days of the month. | ||
| + | * Day-of-month toggle buttons will be displayed for selection. | ||
| + | * **Every**: Specifies the interval between recurrences based on the selected frequency. //Example: Every 2 weeks, Every 3 months.// | ||
| + | * **Generate Jobs**: Generates job instances based on the defined recurrence rules and displays them in the preview table. | ||
| + | * **Generated Jobs Preview**: //(Note that some of these columns may be hidden in the row details)// | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * **Submit status**: Indicates the submission state of each generated job. | ||
| + | * **Unmodified**: | ||
| + | * **Pending**: | ||
| + | * **Success**: | ||
| + | * **Error**: The job failed to be created due to an error. | ||
| + | * **Date**: Date of the job appointment | ||
| + | * **Team**: The assigned team responsible for the job. | ||
| + | * **Remark**: Any additional notes or comments related to the job. | ||
| + | * **Attachment**: | ||
| + | * **Submit error**: Displays the error message if job submission fails. | ||
| + | * **From**: The //Planned// or //Actual (Planned)// starting time of the job. | ||
| + | * **To**: The //Planned// or //Actual (Planned)// ending time of the job. | ||
| + | * **Tasks**: The list of tasks to be performed for the job. | ||
| + | * **Save**: Button to create or update the jobs displayed in the preview table. | ||
| + | ++++ | ||
| + | <aichat button float> | ||