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| Both sides previous revision Previous revision Next revision | Previous revision | ||
| schedule [2026/01/19 03:50] – chillhubadmin | schedule [2026/04/27 08:32] (current) – chillhubadmin | ||
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| ===== Scheduling ===== | ===== Scheduling ===== | ||
| Please refer to the guide below for detailed information on scheduling module. | Please refer to the guide below for detailed information on scheduling module. | ||
| + | \\ {{youtube> | ||
| ++++ Manage Schedules: Overview of all scheduled tasks, deliveries, and services in either a calendar or list view | | ++++ Manage Schedules: Overview of all scheduled tasks, deliveries, and services in either a calendar or list view | | ||
| === Manage Schedules === | === Manage Schedules === | ||
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| * {{mdi> | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| - | * {{mdi> | + | * {{mdi> |
| - | * {{mdi> | + | * {{mdi> |
| * {{mdi> | * {{mdi> | ||
| * {{mdi> | * {{mdi> | ||
| Line 97: | Line 98: | ||
| * **From**: The planned start time of the job. | * **From**: The planned start time of the job. | ||
| * **To**: The planned end time of the job. | * **To**: The planned end time of the job. | ||
| + | * {{mdi> | ||
| * **Actual**: | * **Actual**: | ||
| * **From**: The actual start time of the job. | * **From**: The actual start time of the job. | ||
| Line 126: | Line 128: | ||
| * **State**: Billing state of the customer | * **State**: Billing state of the customer | ||
| * **Country**: | * **Country**: | ||
| + | * **Terms**: | ||
| + | * **External Code**: External reference code used to link this customer to an external accounting system. | ||
| + | * Only available when integration with an external accounting system is enabled. Please contact Chillhub for more information. | ||
| + | * Select //<< | ||
| + | * A //Default Debtor// Code can be configured in the system settings and selected for general or walk-in customers. | ||
| * **Clear all** button: Reset all entered customer billing info and start fresh. | * **Clear all** button: Reset all entered customer billing info and start fresh. | ||
| * **Delivery**: | * **Delivery**: | ||
| Line 148: | Line 155: | ||
| * **Amount to Receive**: The total amount expected to be received or earned from the job. | * **Amount to Receive**: The total amount expected to be received or earned from the job. | ||
| * **Auto Link Amount**: Automatically links the invoice or sales order amount as the **Amount to Receive**. | * **Auto Link Amount**: Automatically links the invoice or sales order amount as the **Amount to Receive**. | ||
| - | * **Delivery | + | * **Delivery |
| * Automatically populated if a delivery note exists from the associated invoice or sales order with a matching delivery date. | * Automatically populated if a delivery note exists from the associated invoice or sales order with a matching delivery date. | ||
| + | * **View Document**: Opens the delivery note for viewing and allows the customer to sign digitally. | ||
| * **Job Completion Note No**: The job completion note associated to the job. | * **Job Completion Note No**: The job completion note associated to the job. | ||
| * Automatically populated if a job completion note exists from the associated invoice or sales order with a matching service date. | * Automatically populated if a job completion note exists from the associated invoice or sales order with a matching service date. | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * **View Document**: Opens the job completion note for viewing and allows the customer to sign digitally. | ||
| * **Remark**: Any additional notes or comments related to the job. | * **Remark**: Any additional notes or comments related to the job. | ||
| + | == Form Actions == | ||
| + | * **Save & Close**: Save and close the form | ||
| + | * **Save as Pending**: Save changes while keeping the job in pending status. | ||
| + | * **Save as Started**: Save changes and mark the job as started. | ||
| + | * **Save and Complete**: Save changes and mark the job as completed. | ||
| + | * **Save and Cancel**: Save changes and cancel the job. | ||
| + | * **Save & Continue**: Save and leave the form open | ||
| + | * **Save as Pending**: Save changes while keeping the job in pending status. | ||
| + | * **Save as Started**: Save changes and mark the job as started. | ||
| + | * **Save and Complete**: Save changes and mark the job as completed. | ||
| + | * **Save and Cancel**: Save changes and cancel the job. | ||
| + | * **Upload Media**: Upload photos or files related to the job. //(e.g. site photos, documents, or supporting images)// | ||
| ++++ | ++++ | ||
| ++++ Daily Note: Create or edit daily note for reference | | ++++ Daily Note: Create or edit daily note for reference | | ||
| Line 160: | Line 183: | ||
| * **Remark**: Notes or comments for reference on the selected date. | * **Remark**: Notes or comments for reference on the selected date. | ||
| ++++ | ++++ | ||
| + | ++++ Recurrence: Set Up a Recurring Schedule | | ||
| + | == Recurrence Form == | ||
| + | \\ {{: | ||
| + | * **Start Date**: The start date of the recurrence. //Default: Uses the selected job’s appointment date.// | ||
| + | * **End Date**: The end date of the recurrence. //Note: The recurrence period cannot exceed one year.// | ||
| + | * **Frequency**: | ||
| + | * //Daily// – The job repeats every day. | ||
| + | * //Weekly// – The job repeats on selected days of the week. | ||
| + | * Weekday toggle buttons will be displayed for selection. | ||
| + | * //Monthly// – The job repeats on selected days of the month. | ||
| + | * Day-of-month toggle buttons will be displayed for selection. | ||
| + | * **Every**: Specifies the interval between recurrences based on the selected frequency. //Example: Every 2 weeks, Every 3 months.// | ||
| + | * **Generate Jobs**: Generates job instances based on the defined recurrence rules and displays them in the preview table. | ||
| + | * **Generated Jobs Preview**: //(Note that some of these columns may be hidden in the row details)// | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * {{mdi> | ||
| + | * **Submit status**: Indicates the submission state of each generated job. | ||
| + | * **Unmodified**: | ||
| + | * **Pending**: | ||
| + | * **Success**: | ||
| + | * **Error**: The job failed to be created due to an error. | ||
| + | * **Date**: Date of the job appointment | ||
| + | * **Team**: The assigned team responsible for the job. | ||
| + | * **Remark**: Any additional notes or comments related to the job. | ||
| + | * **Attachment**: | ||
| + | * **Submit error**: Displays the error message if job submission fails. | ||
| + | * **From**: The //Planned// or //Actual (Planned)// starting time of the job. | ||
| + | * **To**: The //Planned// or //Actual (Planned)// ending time of the job. | ||
| + | * **Tasks**: The list of tasks to be performed for the job. | ||
| + | * **Save**: Button to create or update the jobs displayed in the preview table. | ||
| + | ++++ | ||
| + | <aichat button float> | ||