To make the most of the system, it's essential to configure your master data accurately from the start. This guideline will help you ensure that all required data is properly set up and ready for use.

• Industry: Represents the broad business sector or field in which your products and services are used or sold. (e.g Air Conditioner)
  • Categorize and define other master data elements
  • Often used to narrow down the list of Products, Services, and Tasks available
  • Used as a filter criteria in the Pricing and Inventory pages
  • Users can access and work with data from any industry, they can only select one default industry to streamline their workflow, which acts as the default filter for initial views
• Product Type: Defines the category or classification of a product based on shared characteristics or use cases. (e.g. Wall Mounted, Cassette)
  • Categorizes and define Products
  • Can be added to Quotations, Sales Orders, and Invoices, particularly when specific products are unknown or not tracked in the system.
    • e.g. For a repair service, the Product Type “Cassette” can be added to the invoice to indicate the category of the equipment serviced, even if the specific model isn’t tracked in the system.
• Product: Represents specific goods, items and parts offered by the organization, identified by unique product codes/model number.
• Service: Refers to non-physical offerings that your company provides. (e.g. Overhaul, Wheel Alignment)
• Task: Represents a specific units of work or activities carried by teams that can be scheduled. (e.g. Delivery, Repair)