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Subscription
Manage your subscription plan, add-ons, billing details, and payment method.
Accessing Settings
- Log on to Chillhub App
- Open the user menu
- Located on top right of the app toolbar
- Navigate to the Settings menu.
- Note: Billing, Card Payment, and Cancel Subscription sections are not shown for self-hosted deployments. Only add-on selections (Sub-users, Advanced Capability Bundle, AI Productivity) are configurable, as billing is managed separately for self-hosted installations.
Subscription Plan
- Standard Plan: RM49/month. Includes Invoicing, Job Scheduling, Quotation, Expenses, Delivery, Credit/Debit Notes, Sales Order, Purchase Order, Inventory, Accounting, and Payment.
Add-On: 10 Sub-users
- Add additional sub-user logins in blocks of 10, at RM20/month per block, with role-based access control to manage permissions efficiently.
- Add-On Qty: Use / to adjust the number of blocks purchased.
Shows “Up to X users” based on the quantity selected (Qty × 10).
Add-On: Cloud Storage
- Securely store all your attachments in a scalable cloud storage system.
- Included in Standard Plan: 5 GB.
- Additional storage costs RM7/month per 10 GB.
- Add-On Qty: Use / to adjust the number of additional 10 GB blocks.
Shows Total Storage as 5 GB + (Qty × 10 GB).
Add-On: Advanced Capability Bundle
- RM15/month. Enable to activate all of the following together:
- Sales and Service Tax (SST): Apply SST to invoice items and automatically calculate the tax payable.
- UOM Conversion: Maintain precise inventory levels across different units of measure, from boxes to individual pieces.
- Multi-Currency: Issue invoices and receive payments in any international currency.
- Enable Bundle toggle: Turns the entire bundle on or off.
Add-On: AI Productivity (Pay-As-You-Go)
- Experimental – A usage-based add-on covering the following AI features:
- AI Data Assistant: Ask AI questions about your business data (AI Assistant)
- AI Extract Profile: Extract customer & supplier information from text or images
- AI Extract Expense: Extract expense details from receipts
- AI Extract Purchase Invoice: Capture purchase invoice items and pricing
- AI Extract Bank Statement: Reconcile bank transactions in seconds
- 🎁 Enjoy 500 free credits every month for AI features.
- ⚡ Beyond the free tier, usage continues seamlessly at RM0.01 per credit, billed on your next invoice.
- Enable AI Productivity toggle: Turns this add-on on or off.
Monthly Subscription Fee
- Displays the total recurring monthly fee, calculated as: Standard Plan (RM49) + (Sub-user Qty × RM20) + (Storage Qty × RM7) + (RM15 if Advanced Capability Bundle enabled).
AI Productivity is billed separately based on actual usage and is not included in this fixed monthly total. - Note: Changing your plan or add-ons mid-cycle may result in prorated charges or credits, applied to your next invoice.
Subscription Detail
- Status: Current subscription status (e.g. active, trialing, canceled), or “not subscribed” if none exists.
- Start Date: The date your subscription began.
- Trial Ends: The date your trial period ends, if applicable.
- Next Billing: The date of your next billing cycle.
- Credit Balance: Any account credit balance available, in RM.
- Authentication Required button: Appears when a pending payment requires additional card authentication (e.g. 3-D Secure). Click to complete authentication via Stripe.
Only enabled when a payment is actually pending authentication.
Card Payment
- Update Card checkbox: Enable to enter new card details; leave unchecked to keep your currently saved card.
- When not updating, your current card is shown masked (e.g. xxxx xxxx xxxx 1234).
- When updating, enter your Card Number, Expiry, and CVC via the secure Stripe card fields.
- All payments are securely processed by Stripe; Stripe's terms and privacy policy links are shown below the card fields.
- By subscribing, you acknowledge your subscription will automatically renew and your card will be charged the subscription fee until cancelled.
Cancel Subscription
- Your subscription remains active until the end of the current billing period after cancellation.
- The action button changes based on your current subscription state:
- Cancel Subscription: Shown for an active subscription. Confirms before cancelling at the end of the current period.
- Uncancel Subscription: Shown if a cancellation is already pending. Confirms before stopping the pending cancellation.
- Subscribe Again: Shown if there is no subscription, or it has already been canceled. Confirms before resubscribing.
- Note: This button is disabled while your subscription is in a trial period.

